FAQ

To open an individual live account you will need two valid proofs of identity (national ID card, driving licence or passport) and one proof of residence showing your full name and home address, issued within the last three months.

• A copy of the commercial register issued by the competent authorities
• Memorandum of association
• Signature authorisation certificate
• List of the company's authorised signatories with specimen signatures
• Civil IDs of the authorised signatories
• Commercial register
• List of authorised traders with their specimen signatures

We offer the flexibility to choose between three account types:

• ECN account
• Scalping account
• Rebate account

Yes. We offer our clients swap-free accounts with no commissions and no overnight interest. This does not apply, however, when the client trades exotic currency pairs.

ECN is an automated system that connects individual traders with liquidity providers through brokerage firms. This type of account offers fast execution, low spreads and the best available prices.

A rebate account gives you additional returns on your daily trading.

Scalping is one of the best-known forex trading styles. It is an intraday strategy used by some traders to take advantage of price fluctuations and capture a limited number of pips over a very short time frame.

Yes. We offer a demo account, which is the best way to practise trading strategies and tools without the risk of losing your money.

To open a demo account, click "Open a demo account" on the home page and fill in the form. Once you are done, you will receive an e-mail containing your trading platform credentials.

To open a live account, click "Open a Live Account" on the home page, choose the account type you want and fill in the form. You will then receive an e-mail with your username and password. Log in to your account and complete the application; once it is approved by the compliance department you will receive another e-mail with your trading platform username and password.

Through the client portal: log in from the home page with your credentials, choose the transaction type (deposit) and fill in the required details.

Through the client portal: log in from the home page with your credentials, choose the transaction type (withdrawal) and fill in the required details.

Through the client portal: log in from the home page with your credentials, then select your account number at the top of the page.

Through the client portal: log in from the home page with your credentials, then choose the appropriate value under trading information.

The minimum deposit is 100 US dollars or its equivalent in any other currency.

There are no fees on withdrawals or deposits. Bank transfers are subject to bank charges only.

You can use several cards to fund your account as long as they carry the same personal details as your trading account.

We offer the most popular trading platform, MetaTrader 5, which can be accessed from a computer or a mobile phone.

A wide range of instruments including currencies, indices and CFDs.

The foreign exchange market operates 24 hours a day, 5 days a week, except Saturday and Sunday. The market opens on Sunday evening at 21:05 GMT and closes on Friday at 20:50 GMT.

Currency trading involves two currencies at the same time, traded as "pairs". The first currency, called the base currency, is the one you buy, and the second, called the quote currency, is the one you sell. Currency pairs are divided into majors, crosses and exotics.

These are known as the major pairs: EUR/USD, the most traded pair in the currency market, along with USD/JPY, GBP/USD and USD/CHF. The US dollar is present in every one of these pairs.

Leverage is an investment strategy that involves using funds borrowed from the broker to buy an asset. We offer our clients suitable leverage to make it easier to execute trades without having to deposit the full amount in their accounts.

While trading you will often come across the word "spread". The spread is the difference between the bid (sell) price and the ask (buy) price quoted for an instrument. It may vary from one financial instrument to another and is measured in price quotation units, or "pips".

Also called a swap, rollover means keeping trading positions open until the following day; an overnight fee is charged for doing so.

There are two ways to trade: a "long position" and a "short position". A long position is when the investor buys an asset hoping its value will rise so it can be sold at a higher price for a profit. A short position is when the investor sells the asset expecting the price to fall, so it can be bought back at a lower price.

Margin is the amount a trader must keep in the account as collateral to support open positions and cover any losses that may be incurred.

Used margin is the amount the broker reserves in the trader's account before a position is opened. If the position is closed at a profit, this amount is returned to the client together with the profit; if it is closed at a loss, the broker returns it and deducts the loss from the free margin.

Free margin is the amount left in your account after deducting used margin. It is the maximum amount you are able to lose across the trades you open.

When the account equity falls below a certain level, the broker notifies the client that, to keep positions open, additional funds must be deposited or positions must be closed to reduce the margin level.

Pip is short for "percentage in point". It is the smallest unit of price change in the exchange rate of a currency pair.

Hedging in forex is a trading strategy used to limit a trader's losses. It happens when the trader places an order to buy a currency pair and, at the same time, another order to sell the same pair for the same amount.